Alpha Carpet & Duct Cleaning Website Privacy Policy

Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, Alpha Carpet & Duct Cleaning follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mailing address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you request a quote or request for us to contact you. We will only use your personal information to contact you and for our own records.

CONSENT

If you choose not to provide personal information, you can still use most of AlphaCarpet.ca. If you do submit your information, you will be entitled to receive information from Alpha Carpet & Duct Cleaning, such as quotes and estimates and answers to any questions.

SECURITY

Alpha Carpet & Duct Cleaning has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Alpha Carpet & Duct Cleaning strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Canada or any other country where Alpha Carpet & Duct Cleaning, its subsidiaries, affiliates or agents are located.

CALL TRACKING

For quality assurance and training purposes, calls may at times be recorded, with notice to the caller.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. The Alpha Carpet & Duct Cleaning site does not publish content that is targeted to children.

ENFORCEMENT

If for some reason you believe Alpha Carpet & Duct Cleaning has not adhered to these principles, please notify us by email at info@alphacarpet.ca, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

 

WHAT WE DO WITH THE INFORMATION YOU SHARE

We primarily use your information to respond to requests for information, however, we occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Alpha Carpet & Duct Cleaning will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Alpha Carpet & Duct Cleaning or the site; (b) protect and defend the rights or property of Alpha Carpet & Duct Cleaning and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Alpha Carpet & Duct Cleaning, its Websites, or the public.